FREQUENTLY ASKED
QUESTIONS (FAQ)

Frequently Asked Questions

Contemplating therapy or arranging an appointment? Allow us to provide you with all the essential information you require!

  • These terms are often used interchangeably. However, there are some differences. Therapy tends to be longer in duration compared to counseling. Therapy is focused on a healing journey often taking into consideration thoughts, feelings and emotions. While counseling is similar, it is typically focused on a specific issue for a specified amount of time.

  • Therapy and counseling services are typically covered by insurance, with the individual only paying a copay. However, some people choose to pay out of pocket. Out of pocket rates are $200 per session for therapy and counseling. For group therapy, the out of pocket rate is $30 per session. We offer sliding scale rates on a case by case basis. For training and public speaking prices, please email or call us for more information.

  • We offer in-person services in our downtown Chicago location. We also offer telehealth services through our HIPAA compliant zoom based platform.

  • We provide mental health services and individual, couple, and family therapy. We are in the process of launching our Applied Behavioral Analysis (ABA) division. For more information see (services)

  • We provide services to all residents living in the state of Illinois regardless of age, race, gender, location, or any other demographic characteristics. Our experts are skilled in working with people across the lifespan with expertise in traditional mental health (e.g., anxiety, depression, PTSD, etc.) couple and family therapy, and ABA services

  • We are in network with Blue Cross Blue Shield (PPO) plans, Aetna PPO plans, and CIGNA/Evernorth. If you we are not in-network with your insurance, our billing specialist can determine if you have out-of-network benefits that can be used for services.

  • At Hollie Therapy and Counseling we believe that clients should know how much their medical care will be. Therefore, we abide by the good faith estimate that explains how much care will be at least one day in advance of services. You can trust that there are no surprises at Hollie Therapy and Counseling.